Audit coverage
Architecture and access boundaries
EMR, PMS and calendar integrations
Payments and webhooks
Data quality and migrations
Performance under load
Privacy and compliance controls
System audit
The audit
Readiness Audit
Production Readiness Audit
Scope agreed before kickoff
A ten-business-day review of one agreed application, with eight scored areas, evidence, priorities and an engineering roadmap. We confirm scope, access and fee in your proposal. Implementation is a separate engagement.
Separate implementation engagement
Production engineering
Act on the findings with an agreed engineering scope. Fainchap can implement the changes, or your team can use the roadmap. Delivery, timelines and fees are agreed separately.
Optional ongoing support
Technical oversight
Support for releases, integrations and operational priorities after the audit or implementation. Responsibilities, availability and fees are agreed separately.
Fainchap team
Work
AI-built healthcare software can look complete while critical production gaps remain. These examples show what we uncovered in client systems, why it mattered, what we fixed and the result. Client details are anonymized. Implementation is scoped separately from the audit.
/03
Calls appearing as spam
Found: Caller-identity and number-registration gaps. Impact: Patients saw spam labels instead of the clinic’s identity. Fixed: Caller-identity registration and reputation work. Result: Cleared labels and clinic-name display in this deployment; outcomes vary by carrier and device.
/05
Patient matching that needed stronger safeguards
Found: An EMR integration could write to the wrong patient chart. Impact: Patient records could receive another person’s information. Fixed: EMR patient identifiers, additional validation and review of uncertain matches. Result: A guarded matching workflow with automatic record merging prevented.
Before we start
Scope
and access
We agree the application, workflows, integrations and access in writing before kickoff. The ten-business-day review starts when the agreed materials and access are ready.
Review boundary
One agreed application
We document the application, environments, critical workflows and integrations included. Additional systems or material scope changes are agreed separately.
What we need
Code and safe access
Read-only code and configuration access, architecture notes, test accounts and an agreed test environment. Use synthetic or de-identified data wherever possible.
Working safely
Agreed system access
We agree environments, access and review methods before kickoff. Changes to production, load testing and implementation require a separately agreed scope.
How to read the report
Evidence, gaps and limits
Scores describe the evidence reviewed. Untested areas and access limits are stated explicitly. Privacy and compliance controls are assessed technically; certification and legal advice are outside scope.
